Passenger Knowledge Base

When displaying a ticket to a driver, a key part of the ticket view is displaying the zone that the ticket is applicable to. In some cases, it can mean the ...

Operators with more than a small number of tickets are encouraged to organise them by category because this helps end users find their desired tickets faste...

Fixed date tickets allow you to offer competitive or promotional pricing for tickets that will expire automatically at a specific time regardless of how muc...

After a ticket has been purchased, the ticket does not need to be activated immediately. The user can activate it when they are ready to travel, as long as...

For Passenger customers who have web-to-mobile eCommerce enabled, customers can purchase mobile app tickets using our website platform. Customers can eithe...

Subscriptions are a great way for your customers to purchase bus tickets through a continuous payment authority from their credit or debit card.  Creating ...

Introduction As well as selling individual mobile tickets, you can also sell these in multiples. These are often referred to as 'multi-trip' ticket...

There are two ways to brand a ticket category. These can be used together or independently. You can set these via Passenger Cloud in the 'Categories and...

When creating or editing tickets, you can define the sales channels that the ticket may be purchased via. These are:  Mobile apps - where customers can p...

When creating or editing ticket products, you can define the "entitlement" for a ticket. This defines the rules around when and how the ticket is ...