Ticket Sales

Add or edit Ticket Coverage/Zones
When displaying a ticket to a driver, a key part of the ticket view is displaying the zone that the ticket is applicable to. In some cases, it can mean the ...
Wed, 19 Jan, 2022 at 2:40 PM
Fixed date tickets
Fixed date tickets allow you to offer competitive or promotional pricing for tickets that will expire automatically at a specific time regardless of how muc...
Tue, 12 Jul, 2022 at 11:04 AM
How long do users have to activate a ticket?
After a ticket has been purchased, the ticket does not need to be activated immediately. The user can activate it when they are ready to travel, as long...
Wed, 19 Jan, 2022 at 2:44 PM
Managing purchases through web guest checkout
For Premium customers who have web-to-mobile eCommerce enabled, customers can purchase mobile app tickets using our website platform. Customers can eith...
Wed, 27 Oct, 2021 at 3:24 PM
Managing Subscriptions
Subscriptions are a great way for your customers to purchase bus tickets through a continuous payment authority from their credit or debit card.  Creati...
Tue, 24 May, 2022 at 11:48 AM
Multi-trip/Carnet tickets
Introduction As well as selling individual mobile tickets, you can also sell these in multiples. These are often referred to as 'multi-trip' tick...
Wed, 19 Jan, 2022 at 2:47 PM
Ticket category branding
There are two ways to brand a ticket category. These can be used together or independently. You can set these via Passenger Cloud in the 'Categories an...
Fri, 4 Feb, 2022 at 2:17 PM
Ticket product availability for purchase
When creating or editing tickets, you can define the sales channels that the ticket may be purchased via. These are:  Mobile apps - where customers ca...
Fri, 4 Feb, 2022 at 2:21 PM
What is a ticket "Entitlement"?
When creating or editing ticket products, you can define the "entitlement" for a ticket. This defines the rules around when and how the ticket is ...
Fri, 4 Feb, 2022 at 2:24 PM
Why do we use Stripe to process payments?
Security and PCI Compliance Stripe is a payment processor that takes security seriously. At the core, it's a very stable and secure platform and intri...
Tue, 14 Jan, 2020 at 12:04 PM