Ticket Sales

Add or edit Ticket Coverage/Zones
When displaying a ticket to a driver, a key part of the ticket view is displaying the zone that the ticket is applicable to. In some cases, it can mean the ...
Fri, 17 May, 2024 at 11:56 AM
Featured Tickets (Formerly Root Level Tickets)
Operators with more than a small number of tickets are encouraged to organise them by category because this helps end users find their desired tickets faste...
Fri, 29 Sep, 2023 at 3:50 PM
Fixed date tickets
Fixed date tickets allow you to offer competitive or promotional pricing for tickets that will expire automatically at a specific time regardless of how muc...
Fri, 29 Sep, 2023 at 3:51 PM
How long do users have to activate a ticket?
After a ticket has been purchased, the ticket does not need to be activated immediately. The user can activate it when they are ready to travel, as long as...
Fri, 29 Sep, 2023 at 3:52 PM
Managing purchases through web guest checkout
For Passenger customers who have web-to-mobile eCommerce enabled, customers can purchase mobile app tickets using our website platform. Customers can eithe...
Fri, 29 Sep, 2023 at 3:53 PM
Managing Subscriptions
Subscriptions are a great way for your customers to purchase bus tickets through a continuous payment authority from their credit or debit card.  Creating ...
Wed, 6 Dec, 2023 at 11:44 AM
Multi-trip/Carnet tickets
Introduction As well as selling individual mobile tickets, you can also sell these in multiples. These are often referred to as 'multi-trip' ticket...
Fri, 29 Sep, 2023 at 3:58 PM
Ticket category branding
There are two ways to brand a ticket category. These can be used together or independently. You can set these via Passenger Cloud in the 'Categories and...
Fri, 29 Sep, 2023 at 4:01 PM
Ticket product availability for purchase
When creating or editing tickets, you can define the sales channels that the ticket may be purchased via. These are:  Mobile apps - where customers can p...
Fri, 29 Sep, 2023 at 4:04 PM
What is a ticket "Entitlement"?
When creating or editing ticket products, you can define the "entitlement" for a ticket. This defines the rules around when and how the ticket is ...
Fri, 29 Sep, 2023 at 4:06 PM