Passenger Knowledge Base

For mobile tickets to display in the Journey Planner, the most important thing to consider is that they belong to a ticket coverage with an accurate map. Th...

Ticket coverages allow the customer to better understand the area and services that each ticket is valid to use on or within. For mobile tickets to be displ...

A mobile ticket’s validity for a journey can be based on more than just the ticket coverage map.  In some instances, operators may run services that are wi...

There may be a small number of ticket products that you would prefer not to display in journey plans. The most common reason for this is that the validity o...

Operators can preview journey plans to see which mobile tickets will be displayed against specific journey plans. This can be accessed in two ways: From ...