FAQ

How do I complete my PCI validation documents?
Once you start taking card payments online and yearly after that you'll need to go through some PCI validation checks. Passenger uses Stripe for card p...
Wed, 12 Jun, 2024 at 9:15 AM
How do I escalate customer app issues to the Passenger team?
Send a support request to [email protected] with as much of the following information as possible. This helps us to work out where the issue might be: ...
Fri, 29 Sep, 2023 at 4:35 PM
What is Passenger Academy?
Passenger Academy is the Passenger learning platform.  The platform includes courses based on different Passenger systems sections and skill sets.  Existi...
Tue, 9 Jan, 2024 at 2:16 PM