Passenger Knowledge Base

Boarding codes (also known as "words of the day") are 5 character words that change daily and can be used by drivers to validate the tickets manua...

Internet connection is required initially to purchase and activate a ticket. Once the ticket is activated, the customer can continue using their ticket ...

If a customer has a valid ticket but it is showing as unavailable in their app with a clock then there is likely to be an issue with the device. Check the c...