Passenger Knowledge Base

What is "Card-testing" 'Card-testing' is when one person steals multiple credit cards, or mass produces card numbers, and tests them a...

When a transaction is disputed a charge of £15 is made by Stripe. This is refunded if the dispute is successfully challenged, and you are able to demonstrat...

When payment for a ticket is refunded from Passenger Cloud, the ticket is disabled, unless it is a Gifted Ticket. This means it can no longer be used by the...