There are a number of reasons as to why a journey may not be fully or partially running as scheduled. In these cases, you may wish to cancel the journey within Passenger Cloud.
Cancelling whole journeys will remove them from departure boards and journey plans only.
Partially cancelling journeys will remove them from departure boards only.
It is always preferable to upload a new TransXChange dataset for long term network changes, journey cancellations should be used sparingly where this is not possible.
Using the Journey Cancellations section of Passenger Cloud, you can:
Cancel a line (inbound, outbound or both)
Cancel one or more whole journeys
Partially cancel a journey - certain stops or multiple stops within a single journey
Partially cancel multiple journeys - certain stops or multiple stops within multiple journeys that share the same journey pattern